Frequently Asked Questions

 We are at 20 City Square in Charlestown, MA, just steps from the Bunker Hill Monument and minutes from downtown Boston.

 Yes. There is permit parking and 2 hour parking on all streets surrounding our location.

We are equal distance the Community College stop on the Orange Line and North Station by the North End.

We’re less than 10 minutes by car or rideshare from downtown Boston, just across the Charlestown Bridge from Cambridge, and minutes from Sullivan Square on the border of Somerville.

Yes. Our space is fully ADA compliant with accessible entry and treatment areas.

Vivolo Wellness Club is a modern wellness destination offering IV therapy, nutrient injections, and lifestyle coaching designed to help you feel and perform at your best.

No. Memberships offer extra savings and perks, but all services are available to non-members.

We recommend booking in advance to guarantee your spot. Walk-ins are welcome when availability allows.

Sunday: 9a-1p
Monday: 8a-1p
Tuesday 9a-3p
Wednesday: By appt. only
Thursday: 9a-3p, 5p-630p
Firday: 9a-3p
Saturday: 9a-1p

Adults 18 and older are welcome. Clients under 18 require parental consent and provider approval.

No outside referral is required. All treatments are overseen by our medical director and licensed nursing staff under standing orders and protocols.

Standard IVs take about 45–60 minutes. Injections take 5-10 minutes depending on the treatment.

Our Base and Elevate memberships give you discounts on IVs, injections, and supplements, plus exclusive perks. You pay monthly and cancel anytime after the initial commitment period.

Appointments may be canceled or rescheduled up to 1 hour in advance without penalty. Late cancellations or no-shows will incur a fee.

Yes. We carry curated supplements in-store and through our Thorne portal, as well as Rho Nutrition products.

Our medical team is comprised of experienced nurses, a PA, and a Medical Doctor who serves as our medical director. All our treatments follow protocols our MD approves and are administered by one of our nurses.

We get our medications from the highest quality compounding pharmacies in the US.

Pregnant and breastfeeding customers should consult their doctor before booking an appointment.

Clients with uncontrolled high blood pressure, congestive heart failure, or certain kidney conditions should not receive IV fluids. Every client is screened by our medical team for safety before treatment. We highly recommend you consult with your physician before any treatment you are unsure of.

Most of our services are designed to work best with consistent, ongoing care. For general wellness, we recommend coming in at least once a week—whether that’s for an IV, an injection, or another treatment that fits your goals.

Vitamin infusions and injections are typically most effective when done at least 1–2 times per month, depending on your baseline needs and lifestyle demands.

NAD therapy follows a structured approach:

Start with a 50mg or 100mg injection to assess tolerance. Ideally you do weekly treatments of up to 200mg.

Yes. We host small group bookings for friends, teams, or corporate wellness days. Contact us directly to arrange details.

Yes. Digital and physical gift cards are available and can be applied toward any service or product.Item description